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Refund Policy

RETURN/EXCHANGE POLICY

Returns must adhere to the following:

  • Items must be returned in their original packaging.
  • Items must not show any evidence of wear, stains, or odors.
  • If the above conditions are not met, 79 Kings reserves the right to return the item back to you.

Note: Engraved jewelry or custom sizes cannot be returned or exchanged.

Regular Jewelry:

  • Can be replaced up to 30 days after receiving it.
  • For size exchanges, 79 Kings does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
  • Shipping charges are non-refundable.

EXCHANGE TERMS

  • Before sending back your item(s) for an exchange, please contact our customer service team.
  • Upon receipt of the returned merchandise, 79 Kings reserves the right to deny an exchange if the item(s) do not meet the above requirements.
  • Once your package has been received, your exchange will be processed and shipped within 5 business days.

REFUND TERMS

  • Before sending back your item(s) for a refund, please contact our customer service team.
  • We offer refunds to your original payment method on all full-priced items returned to us within 30 days from the date of your delivery.
  • The refund will be issued after we receive the jewelry in unused condition, in its original packaging, and with no signs of damage or use.
  • Upon receipt of returned merchandise, 79 Kings reserves the right to deny a refund if the item(s) do not meet the above requirements.
  • Once your package has been received, your refund will be processed within 7 business days in the original form of payment.
  • In the case of a full return (all items in the order), the initial shipping cost will be deducted from the total refund (if any).
  • Priority processing, gift cards, e-cards, premium gift packaging, and shipping fees are not eligible for refund.